Bong Mania’s customer service is available Monday-Friday, from 10:00 am to 5:00 pm. We try our best to reply to your inquiries within 1 business day. You can send us an email to sales@bongmania,com.au
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Frequently Asked Questions
Can i cancel my order ?kmaniabong
You can cancel your order if we haven’t shipped it yet but you will be liable to 10% cancellation fee.
What are the payment options ?kmaniabong
Payment options we offer are : Credit card , apple pay (pending approval), google pay (pending approval) , and internet transfer (active).
Do you price match with other Australian sellers?kmaniabong
Price match -We offer price match guarantee on identical stocked items on other seller’s website.You need to also take into consideration that the price match need to include shipping fees.however, Price match guarantee is only valid on “in stock” items.
What personal information do I need to provide?kmaniabong
Personal information- We need your full name to print on the parcel , the shipping address and the phone number in case the courier couldn’t deliver your parcel.
Where is Bong Mania Based ?kmaniabong[vc_row][vc_column][vc_column_text]Bong Mania is based in Sydney Australia[/vc_column_text][/vc_column][/vc_row]
Do I have to create an account on Bong Mania Australia to shop at the store?kmaniabong
- Checkout faster in the future.
- Review your orders.
- Update and save your shipping details.
- Access your Wishlist.
- Receive information about sales ,special offers and promotions.